Update keeps a dialogue ongoing with communities allowing Biffa to address issues and concerns and therefore deal with planning protests often well in advance.

'Review' keeps customers and prospects up to date with Biffa's services and market activity as well as major contracts won by the organisation. Often seeing that a local major organisation or competitor has assessed the market and selected Biffa as the best operator in that market is enough to encourage other organisations to follow suit. Review keeps customers informed in a non-agressive way. Unlike direct aggressive sales materials this publication is gentle supporting 'did you know' style. Remember that your readership or market penetration of materials is often far further than the name on the address label for whom it was intended.

South was responsible for the design, production and delivery of both these products from basic text documents to various sized audiences. Photography and often illustration were sourced and commissioned to complement the provided content or expand upon technical content that may have been difficult for the audience to grasp. Samples of this product are available on request.